1. Introduction

At PolandExportFlow, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our services.

2. Data We Collect

PolandExportFlow offers the following services:

• Personal details: Name, email address, phone number.
• Shipping and billing information: Delivery address, recipient details.
• Payment details: Processed securely via third-party providers (we do not store payment data).
• Communication history: Emails, chat messages, or social media interactions.
• Technical data: IP address, browser type, cookies, and analytics data.

3. How We Use Your Data

We collect and process your data for the following purposes:

• Personal details: Name, email address, phone number.
• Shipping and billing information: Delivery address, recipient details.
• Payment details: Processed securely via third-party providers (we do not store payment data).
• Communication history: Emails, chat messages, or social media interactions.
• Technical data: IP address, browser type, cookies, and analytics data.

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Sharing & Third Parties

To provide our services, we must share certain personal data with:

• Logistics providers and shipping carriers (e.g., DHL, FedEx, UPS) to ensure package delivery.
• Payment processors (Wise, Revolut, Zen, Stripe) to handle secure transactions.
• Legal authorities if required for fraud prevention or tax compliance.

All shared data is used only for fulfilling orders and meeting legal obligations.

5. Payment Processing

All transactions are processed through Wise, Revolut, Zen, and Stripe. PolandExportFlow does not store payment details.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience:

• Essential cookies: Required for website functionality.
• Analytics cookies: Help us understand how visitors use our site.
• Functional cookies: Remember user preferences (e.g., language settings).

You can manage cookie preferences in your browser settings.

7. Data Security & Storage

We implement security measures to protect your data from unauthorized access, modification, or disclosure.

• Essential cookies: Required for website functionality.
• Analytics cookies: Help us understand how visitors use our site.
• Functional cookies: Remember user preferences (e.g., language settings).

8. Your Rights

• Access your personal data.
• Request corrections if your data is inaccurate.
• Request deletion of your data (where legally applicable).
• Object to processing in certain cases.
• Withdraw consent for non-essential data collection (e.g., cookies).

To exercise your rights, contact us at contact@polandexportflow.com.

9. Data Retention

We retain personal data only as long as necessary to:

• Fulfill orders and provide support.
• Comply with tax and legal regulations.
• Resolve potential disputes.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website.

12. Contact Us

If you have any questions, contact us at:

contact@polandexportflow.com