1. Introduction

Welcome to PolandExportFlow. These Terms & Conditions govern the services we provide through our online platform. By using our services, you agree to these terms.

2. Services Provided

PolandExportFlow offers the following services:

• Purchasing goods from Poland on behalf of clients
• Quality inspection of products before shipment
• Repackaging and forwarding parcels internationally
• Negotiating prices and contracts with suppliers, manufacturers, and wholesalers
• Handling logistics arrangements with shipping providers
• Additional services based on customer requests

3. Payments

All payments must be made in advance before we process any orders.

We accept payments via Wise, Revolut, Zen, and Stripe.

Any additional transaction fees charged by payment providers are the responsibility of the client.

4. Order Cancellation & Refunds

Cancellations are possible in urgent situations but must be requested before the order has been processed.

All shipments are insured by the carrier, meaning refunds or claims must be handled with the logistics provider.

5. Shipping & Delivery

Welcome to PolandExportFlow. These Terms & Conditions govern the services we provide through our online platform. By using our services, you agree to these terms.

6. Product Issues & Liability

If a product is defective or does not meet expectations, the claim must be made directly to the original seller from whom we purchased the goods.

PolandExportFlow does not manufacture or alter the products and is not responsible for defects or product-related complaints.

7. Compliance with Legal Regulations

Our services comply with European Union laws, and we operate under international trade regulations.

Clients are responsible for ensuring that the imported products comply with their country’s regulations.

8. Communication & Support

You can contact us via email at contact@polandexportflow.com or through our social media channels.

We do not guarantee response times but strive to reply as quickly as possible.

9. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.